Our main priority is that TANTÄ customers are 100% satisfied with their purchase. For this reason, we have a guide and a size recommender on which you can base to choose your right size and thus try to minimize returns, achieving in turn reduce CO2 emissions created by these shipments.
RETURN PERIOD: 15 NATURAL DAYS (from receipt of order)
*This year we are extending the deadline until January 10th for purchases made after December 5th.
How to make a return?
If you still need to make a return, because the article does not suit you, or because it is not to your liking, we explain below what steps you must follow to make the return correctly.
- PACK YOUR RETURN
To make the return, the product must be handled and stored carefully, respecting its condition, labels and original packaging. That is to say, the garment must arrive in the protective plastic, just as we have sent it to you, with all its accessories included and without any sign of use or washing.
In the case of polyurethane garments, you must take into account that it is a very delicate fabric and requires a good folding so that the garment does not arrive with any marks and we can accept your return without any problems.
- CREATE AND PRINT YOUR RETURN LABEL
Once you have the package ready, go to the following link and add your tracking number or order number (with the # included), along with your zip code. The platform will guide you in an agile and simple way, to acquire your return label and paste it on the package.