Where can I receive my order?

You can receive it at home, at work or at a delivery point, but we cannot ship to PO Boxes.

We currently ship to all of EUROPE except Ceuta, Melilla, Andorra, Switzerland and the United Kingdom.

For shipments to the Canary Islands, please request information by writing to the following email customers@batela.com.

What shipping methods do I have?

We offer you two options for your shipment.

  1. Home delivery

We can deliver your order to the address you provide. In national shipments we work with NACEX and in international shipments we work with CORREOS.

  1. Delivery to delivery point

If you are not usually at home during the day, you can choose to have your order delivered to a delivery point.